ALEXANDRIA, Va., Sept. 12 /PRNewswire-FirstCall/ -- USA Mobility, Inc. (Nasdaq: USMO), a leading provider of wireless messaging services, today announced it has deployed Emergency Response Teams and other disaster response resources to key high-risk locations to keep its wireless network operations up and running as the peak of the hurricane storm season rapidly approaches.
With Hurricane Florence, the season's second hurricane, passing Bermuda, and other storms brewing in the South Atlantic, USA Mobility has deployed dozens of well-trained technical and operational personnel to key communications sites throughout the Mid-Atlantic, Southeast and Gulf Coast regions to ensure continuation of customer service in the event of storm-related outages and emergencies.
"Our first-response teams are well-positioned and well-equipped to restore communications services should our network operations incur any disruptions," said Vincent D. Kelly, USA Mobility's president and chief executive officer. "In addition to on-site personnel, we have sent other critical resources to the risk areas," he noted, "including more than 200 mobile and portable generators, eight mobile transmission trailers (also called 'coverage on wheels' or COWs), fuel supplies, and replacement parts."
Peter C. Barnett, chief operating officer, said the Company has also set aside back-up paging numbers for the risk areas that could be made available as emergency "over-dial solutions" (i.e. toll-free access with a PIN number) by critical user groups, such as police, fire and medical personnel. These toll-free numbers will be directed to paging facilities outside the hurricane risk area at the Company's Network Operations Center (NOC) in Plano, Texas. Users would dial the toll-free number, enter their local 7- or 10-digit number, then enter the callback number. The toll-free numbers and instructions have been distributed to "first responder" and medical users, and will be available on the Company's website.
USA Mobility's NOC begins monitoring storms while they are at sea. As a storm approaches, the Center begins providing situation updates to key staff throughout the Company. As the storm makes landfall, the NOC becomes the communications hub within the company and information regarding the storm's impact and affect on USA Mobility's network are communicated to the Emergency Response Teams as well as customers in risk areas.
USA Mobility's paging networks performed exceptionally well last summer in the aftermath of Hurricanes Katrina and Rita and other storms due primarily to paging's unique network architecture, which combines digital satellite control, high-powered transmitters and simulcast technology. As a result, paging services were fully restored within 48 hours in storm-impacted areas while services of most other providers -- including wire line, cellular and broadband -- took much longer. With its distinct network advantages, USA Mobility supplied thousands of additional pagers to federal, state and local emergency teams during last year's storms.
"Our goal this hurricane season is to improve even further on our network's strong performance of a year ago," Barnett added. "We want to ensure that our customers -- including thousands of businesses and commercial enterprises -- can continue to communicate with colleagues and family members as well as reach emergency services personnel if necessary." He added that customers who experience service problems should contact USA Mobility using their normal customer service phone number.
About USA Mobility
USA Mobility, Inc., headquartered in Alexandria, Virginia, is a leading provider of paging products and other wireless services to the business, government, healthcare and emergency response sectors. USA Mobility offers traditional one-way and advanced two-way paging via its nationwide networks covering more than 90% of the U.S. population. In addition, the Company offers mobile voice and data services through Sprint Nextel and Cingular Wireless, including BlackBerry and GPS location applications. The Company's product offerings include wireless connectivity systems for medical, business, government and other campus environments. USA Mobility focuses on the business-to-business marketplace and supplies mobile connectivity solutions to over 80% of the Fortune 1000 companies. For further information visit http://www.usamobility.com.
Safe Harbor Statement under the Private Securities Litigation Reform Act: Statements contained herein or in prior press releases which are not historical fact, such as statements regarding the effectiveness of USA Mobility's network operations during hurricanes and weather-related storms, are forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. These forward- looking statements involve risks and uncertainties that may cause USA Mobility's actual results to be materially different from the future results expressed or implied by such forward-looking statements. Factors that could cause actual results to differ materially from those expectations include, but are not limited to, declining demand for paging products and services, the ability to continue to reduce operating expenses, future capital needs, competitive pricing pressures, competition from both traditional paging services and other wireless communications services, government regulation, reliance upon third-party providers for certain equipment and services, as well as other risks described from time to time in periodic reports and registration statements filed with the Securities and Exchange Commission. Although USA Mobility believes the expectations reflected in the forward- looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be attained. USA Mobility disclaims any intent or obligation to update any forward-looking statements.
SOURCE USA Mobility, Inc.
CONTACT: Bob Lougee of USA Mobility, 1-703-721-3080
Web site: www.usamobility.com