PERTH, Australia--(BUSINESS WIRE)--Jan. 13, 2016--
Spok today announced that St George Hospital in Sydney, Australia, has
selected Spok® solutions for Radiology
result notification and web
directory to improve clinician communications and patient care. By
sending all Radiology test results directly to the requesting
clinicians’ smartphones, the solutions help St George improve turnaround
time for communicating the findings—thus accelerating patient treatment
plans and care.
St George Hospital wanted a system to allow Radiology to automatically
communicate the report to the requesting doctor in addition to sending
the report to the electronic medical record (eMR). “With Spok solutions
in place, all Radiology test results, including Preliminary and
Authorised results, are automatically sent to the doctor who requested
the test,” said Dr. Derek Glenn, Director of Radiology for St George
Mobile secure smartphone messaging app encrypts messages from the
Radiology Information System (RIS) and sends them to the requesting
clinician. The test results reach the right clinician’s preferred device
based on the requesting doctor identity received from the eMR and the
list of matching registered users in the secure Spok directory. Spok
Mobile enables St George Hospital’s clinicians to accept or reject the
notifications and securely forward messages to other registered
clinicians as needed.
“We needed a way to measure the turnaround time it takes for requesting
clinicians to actually receive and acknowledge test results after they
are made available. The reporting and audit trail capabilities of Spok’s
solutions give us a clear view of the communications from start to
finish,” said Dr. Glenn.
St George Hospital’s Department of Radiology also uses Spok’s Radiology
result notification solution to notify referring clinicians when images
are available in the system, before the report is generated. “This was a
request from the referring community that we hadn’t considered before.
Keeping doctors up-to-date on where their patients are in the imaging
chain goes a long way in expediting the patient journey. This means that
the requesting doctor receives an automatically generated 'Images
Available' message as soon as the images are created,” said Dr. Glenn.
About St George Hospital
As part of South Eastern Sydney Local Health District (SESLHD) in
Australia, St George Hospital is the major teaching hospital for
University of New South Wales. The 627-bed hospital provides Level 1
Trauma care for the district and has one of the busiest emergency
departments in the state, providing care for many. In addition, St
George Hospital offers comprehensive services to the community including
many centres of excellence. Learn more about St George Hospital at http://www.seslhd.health.nsw.gov.au/SGH/.
Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ:
SPOK), is proud to be a leader in critical communications for
healthcare, government, public safety, and other industries. We deliver
smart, reliable solutions to help protect the health, well-being, and
safety of people around the globe. Organisations worldwide rely on Spok
for workflow improvement, secure texting, paging services, contact
centre optimisation, and public safety response. When communications
matter, Spok delivers. Visit us at spok.com/apac or
find us on Twitter @Spok_APAC.
Spok is a trademark of Spok Holdings, Inc. Spok Mobile is a trademark of
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Source: Spok, Inc.
Jill Asby, +1 952-230-5363