MINNEAPOLIS--(BUSINESS WIRE)--Jul. 22, 2014--
Spok, Inc. today announced that July marks the one-year anniversary of
its Spok Directions User Group. Spok Directions is a formal group of
Spok software customers brought together to influence the Company’s
product direction through the discussion of industry best practices and
trends. The group was created to give customers an effective forum for
input into the Spok product cycle.
“Not only does Spok Directions give our customers the opportunity to
network and share their experiences and priorities,” said Brian Edds,
Spok’s vice president of product strategy. “We can use that information
when planning our product roadmap to develop products that support
customer needs effectively. For example, through the group’s feedback
we’ve made changes to our secure texting app to create a more user
friendly interface and have developed extensive training videos.”
The group has grown quickly, now boasting more than 300 members who
gather via online meetings to discuss various topics such as call center
trends, secure smartphone communication, clinical alerting, and related
areas. Meetings are held monthly and members can attend any or all
sessions based on their interest.
Spok, Inc., a wholly owned subsidiary of Spok
Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Va., is
proud to be a leader in critical communications for healthcare,
government, public safety, and other industries. We deliver smart,
reliable solutions to help protect the health, well-being, and safety of
people around the globe. More than 125,000 organizations worldwide rely
on Spok for workflow improvement, secure texting, paging services,
contact center optimization, and public safety response. When
communications matter, Spok delivers. Visit us at spok.com or
find us on Twitter @Spoktweets.
Source: Spok, Inc.
Jill Asby, 952-230-5363