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Spok Demonstrates Powerful Critical Test Results Management and Secure Texting Solutions at RSNA 2014

CHICAGO--(BUSINESS WIRE)--Dec. 1, 2014-- Spok representatives are in Chicago this week meeting with tech-savvy hospitals about how speeding the communication of critical test results can improve clinician workflow and patient care. The Spok team is demonstrating its critical test results management (CTRM) and secure texting solutions at the 100th annual meeting of the Radiological Society of North America (RSNA).

“We provide a management tool to automate the delivery of critical test results to ordering physicians and care teams,” said Hemant Goel, Spok’s chief operating officer. “By accelerating and automating this process, we’re able to help our customers improve patient safety and quality of care. Providers like the quick notifications, and radiology departments can confirm results are received by viewing the CTRM dashboard which contains a detailed audit trail of when all messages are sent and received. Another important benefit to CTRM is its integration with a patient’s electronic medical record (EMR) because it closes the communication loop.”

Goel also noted that the CTRM solution handles all acuity levels, and is helping emergency department physicians identify normal results sooner for faster patient discharge. Additionally, it allows radiologists to note incidental findings that may require further attention or follow-up care.

Along with CTRM solutions, delivery via mobile applications is also a popular trend at RSNA this year, as predicted in AuntMinnie, one of the medical imaging industry’s primary Internet communities. David Skoug, application engineer at Spok, anticipated conversations about Spok Mobile, the Company’s secure texting app. “Easily sharing test results is important to help patients receive faster care, and texting is a popular solution. However, standard texting isn’t HIPAA compliant if anything identifiable about the patient is included. A number of physicians I’ve talked with are concerned about that risk.”

More than 50,000 people attend RSNA each year to learn about the latest radiology advancements, from scanning technology to workflow best practices. Spok will continue to demo its CTRM and secure texting solutions at the conference through Thursday, December 4. Spok is located in booth 3104 in the South Building of McCormick Place, Hall A.

About Spok

Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Va., is proud to be a leader in critical communications for healthcare, government, public safety, and other industries. We deliver smart, reliable solutions to help protect the health, well-being, and safety of people around the globe. More than 125,000 organizations worldwide rely on Spok for workflow improvement, secure texting, paging services, contact center optimization, and public safety response. When communications matter, Spok delivers. Visit us at or find us on Twitter @Spoktweets.

Spok is a trademark of Spok Holdings, Inc.

Source: Spok, Inc.

Spok, Inc.
Jill Asby, +1 952-230-5363