Spok Care Connect now gives clinicians the ability to add clinical context to a secure message to aid in decision-making, regardless of what device is used. Spok Care Connect pulls relevant information from a hospital’s admit, discharge, and transfer (ADT) system to include in alerts and alarm notifications. This enables physicians and nurses to be better informed and respond more effectively for their patients.
For example, when a nurse call is initiated from a patient room, the
assigned nurse will also be notified of any relevant patient
information, such as allergies or the fact that the patient is a fall
risk. This helps them to prioritize and speed response to the patient.
This message can also be sent to the clinician’s device of choice:
“The patient-centric messaging capabilities of Spok Care Connect now
allow physicians and nurses to have more clinically relevant information
at their fingertips to support care decisions,” said
Also supporting the Spok Care Connect platform are powerful new
integrations with the solutions of Rauland-Borg
Spok’s new integration with QGenda, a provider of cloud-based automated
physician scheduling solutions, allows physician on-call schedules to be
pushed into the Spok Care Connect on-call schedules. This enables
Other upgrades in the latest version of the Spok Care Connect platform include:
- Secure Texting: Spok Care Connect features improved reliability and a streamlined registration process for the Spok Mobile® secure messaging app, which makes it easier for Spok Mobile customers to roll out the solution to large numbers of clinical end users.
Hospital Contact Center:
Spokconsole customers are able to update their availability status via the Spok Mobile app, which then will apply across the system for all messages they receive. This allows busy clinicians to easily update their availability status on the go and enables them to message colleagues who are readily available and avoid disrupting those who are with patients or off-duty.
Computer Telephony Integration (CTI): Spok Care Connect is now
compatible with Cisco Unified Communications Manager (CallManager)
version 11.0, and it has also received Avaya Aura® Application
Enablement Services (
AES) 7 certification to support seamless integration with these systems.
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About Rauland Responder®
Rauland Responder critical communication solutions enhance overall communication and workflow within a hospital – patient-to-staff, and staff-to-staff. Responder helps staff deliver the best possible patient care, with fast, direct communication, flexible integration, intelligent call routing and real-time reporting. Responder helps gather data real-time for easier decision-making, optimized workflow and enhanced patient care and satisfaction, with an enhanced open architecture that integrates to a variety of wireless phones, pagers and location systems.
QGenda is the leading provider of automated healthcare workforce management software. Since its launch in 2006, QGenda has grown to serve more than 1,500 customers in over 30 medical specialties across 5,000 hospitals. The subscription-based automated scheduling software is used by practice groups, hospitals, academic medical centers, and enterprise health systems to build optimal schedules for clinicians and medical staff to provide the best possible care. QGenda is headquartered in
Jill Asby, 952-230-5363