PERTH, Australia--(BUSINESS WIRE)--Dec. 12, 2016--
Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ:
SPOK) and the global leader in enterprise critical communications, today
announced a continuing partnership with NEC Australia, a leading
Australian ICT solutions and services firm.
Australian healthcare providers continue to look to information and
communications technology to address tough challenges, including
reducing costs, minimising pressures on the workforce, and improving
patient care. The NEC Australia and Spok partnership helps hospitals
solve these challenges by bringing decades of experience to the
Australian healthcare market. Both firms work with leading entities to
improve how care teams communicate as they treat patients.
The continuing partnership ensures the Spok Care Connect®
critical communications platform integrates seamlessly with NEC
technology to provide secure communications and faster response to
critical events in hospitals.
“There’s an increasing need in hospitals to improve both staff
efficiency and patient safety when it comes to making sure important
updates are sent to the right person in a timely manner,” said Hemant
Goel, president of Spok. “It is critical that this is done without a lot
of overhead noise and unnecessary group notifications. We are pleased to
continue working with NEC to expand customer options for effective,
“Having led successful business transformations in healthcare and other
sectors, we’re able to bring a holistic approach to solving ICT
challenges for Australian healthcare providers. We are excited to be
working with Spok and look forward to building on our long, successful
partnership to jointly offer our healthcare customers the benefits of
innovative technology and service,” said Andy Hurt, Director of
Solutions and Services at NEC Australia.
Spok Care Connect includes solutions for clinical alerting, web
directory, on-call rostering, secure smartphone messaging, and contact
centre optimisation. In conjunction with NEC technology and services,
these solutions offer healthcare organisations the ability to improve
efficiencies while enhancing patient care and satisfaction.
Spok and NEC recently partnered on an innovative project for a large
hospital system helping to improve the communication of radiology test
results. By sending result notifications directly to the requesting
clinicians’ smartphones, the solutions help to improve turnaround time
for communicating the findings—thus accelerating patient treatment plans
About NEC Australia
NEC Australia is a leading technology company, delivering a complete
portfolio of ICT solutions and services to large enterprise, small
business, and government organisations. We deliver innovative solutions
to help customers gain greater business value from their technology
NEC Australia specialises in information and communications technology
solutions and services in multi-vendor environments. Solutions and
services include: IT applications and solutions development, unified
communications, complex communications solutions, network solutions,
display solutions, biometrics, research and development services,
systems integration, and professional, technical and managed services.
For more information, visit NEC Australia at au.nec.com.
Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ:
SPOK), is proud to be the global leader in critical communications for
healthcare, government, public safety, and other industries. We deliver
smart, reliable solutions to help protect the health, well-being, and
safety of people around the globe. Our customers send over 100 million
messages each month through their Spok® solutions, and they
rely on Spok for workflow improvement, secure texting, paging services,
contact centre optimisation, and public safety response. When
communications matter, Spok delivers. Visit us at spok.com/apac or
find us on Twitter @Spoktweets.
Spok is a trademark of Spok Holdings, Inc. Spok Care Connect is a
trademark of Spok, Inc.
View source version on businesswire.com: http://www.businesswire.com/news/home/20161212005132/en/
Source: Spok, Inc.
Jill Asby, +1-952-230-5363
Angela Coombes, +61 0417 805 441